Current service contact: hello@fsm-desk.com. Published document editions and saved agreement receipts retain their original wording.

Cookie Notice

Review copy — not effective; acceptance disabled

Version: 2026-10-26-review-06

Review edition - 26 October 2026

Who operates this service

Field Service Desk is operated by Jacobus Venter, 12 Goudrif Avenue, Allen Grove, Kempton Park, 1619, Gauteng, South Africa. Questions about cookies or device storage can be sent to prismage.visuals@gmail.com.

Why the service uses browser storage

Cookies support sign-in and security. Optional local job-card drafts use a separate browser database on a technician's device. Removing or blocking storage can affect sign-in, submission verification or unsent drafts.

Sign-in and security cookies

The following cookie families were observed during a signed-in browser check on 26 October 2026. Some names have an additional instance-specific suffix.

NameDomain observedPurposeExpiry observed
__session and suffixed variantsdesk.prismage-visuals.comClerk sign-in credentialOctober 2027
__client_uat and suffixed variants.prismage-visuals.comClerk client/session freshness informationNovember 2027
__client.clerk.prismage-visuals.comClerk client authentication stateNovember 2027
clerk_active_contextdesk.prismage-visuals.comClerk active authentication contextSession
__cf_bm.clerk.prismage-visuals.comCloudflare bot-management securityTime-limited
_cfuvid.clerk.prismage-visuals.comCloudflare rate-limiting securitySession

These expiry entries describe that browser check, not guaranteed storage periods. Providers can refresh cookies and browser settings can affect how long they remain. A cookie's expiry does not mean a sign-in remains valid until that date. Session cookies may also be affected by browser session restoration. Server-side account and log retention are separate from cookie expiry.

Public pages and appointment requests

The legal-document and public appointment pages do not initialise the application's Clerk sign-in provider. An available appointment request form loads Cloudflare Turnstile to verify submissions. Verification involves communication with Cloudflare. Depending on the provider configuration, security features may use additional browser storage. This review does not claim that every public-page flow is cookie-free.

For details about Turnstile processing, see https://www.cloudflare.com/privacypolicy/ . The service company's information on its appointment form explains how it uses the details submitted.

Optional local job-card drafts

A technician can enable local drafts on their device. The browser database field-service-device-drafts-v1 stores the account/company/profile scope, the local-draft preference, job identifier and number, work-note fields, an original-record digest, a retry identifier and an update time. The application does not store authentication secrets in this draft database.

Drafts remain until synced or cleared. Field-view sign-out clears the current scope's local drafts. Changing profile or losing server access does not remotely erase old copies on the device. Clearing browser site data can remove unsent work permanently, so sync needed drafts before clearing it. This feature supports drafts in an already loaded field view; it does not guarantee that the application can start or sign in without internet access.

Analytics and cookies from related websites

No direct advertising or analytics tracker was found in the reviewed application source. A fresh private-window visit directly to this service, followed by sign-in, showed no _ga cookies. A normal browser profile did contain _ga cookies on the parent domain .prismage-visuals.com. Parent-domain cookies can also be available to subdomains.

These observations do not identify which site originally set those cookies or exclude tracking without cookies. The separate Prismage Visuals website may have different technologies and choices. No optional tracking consent is obtained through this notice.

Your controls

Use your browser's site-data settings to inspect, block or remove cookies and local storage. Removing sign-in cookies may sign you out. Removing the draft database can delete unsent work. The application no longer writes the old sidebar_state preference cookie; a copy from an earlier visit may remain until expiry or removal.

There is currently no optional-cookie consent banner in this application. If optional tracking is introduced, this notice and the relevant controls must be updated before that tracking is enabled.

About this review

This version describes the implementation reviewed and the signed-in observations available on 26 October 2026. The live signed-out and public appointment storage inventory is not yet complete. The review banner identifies this document's current status.

Provider information: https://clerk.com/docs/guides/how-clerk-works/cookies and https://developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/


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